Can
Anyone use our service?
| Absolutely.
Our service is available to everybody in Canada. We deliver as far north as IQALUIT and we are proud to
have been chosen to service many rural and urban communities of the province. |
Ordering
What
is a maintenance drug?
Can
Pharmacie Hazboun & Menhem send my emergency/acute care prescriptions?
How
does my prescription get to Pharmacie Hazboun & Menhem?
Can
I transfer my prescription from another pharmacy?
How
many refills can I get at one time?
Does
Pharmacie Hazboun & Menhem serve retirees?
What
about my privacy?
I
take so many medications, and my pharmacist is supposed to check
my profile and give me information to take home do you do this too?
Delivery
How
long will delivery of my medication take?
Are
there any handling and/or shipping charges for my prescription medications
that I will have to pay?
Do
I have to be home to accept delivery of my prescription?
Packaging
How
is the prescription packaged?
Safety
Why
should I fill out an Express Enrollment Form?
What
does 24 hour emergency pharmacist access mean?
Payment
modalities
Does
Pharmacie Hazboun & Menhem handle co-pay plans?
How
do I pay for over-the-counter (i.e., vitamins and nutritional supplements)
purchases?
Ordering
What
is a maintenance drug?
| Maintenance
medications are those medications which a doctor has prescribed for regular
(i.e., daily) use, and include (but are not limited to) drugs like heart/ulcer/blood
pressure medications, hormone therapy and birth control pills. Drugs
needed for an emergency, such as an antibiotic for an infection or a painkiller
for a toothache, are called acute or emergency medications. |
Can
PHARMACIE HAZBOUN & MENHEM send my emergency/acute care prescriptions?
| Yes, PHARMACIE
HAZBOUN & MENHEM delivers emergency/acute medications. However,
if you need to take the medication immediately, you should go to your local
pharmacy. Don't forget, PHARMACIE HAZBOUN & MENHEM delivers
your prescription to your door within one to two business days from receipt
of your prescription order. |
Can
I transfer my prescription from another pharmacy?
| Yes, call
us at 1-877-525-6554 with the name and telephone number of the pharmacy
you're currently using, along with your prescription number(s). At Pharmacie
Hazboun & Menhem we will be happy to transfer your prescriptions.
Just call us and let us take care of the rest! You can also electronically
submit a request to transfer your prescriptions. See RX
TRANSFERS for complete instructions. |
How
many refills can I get at one time?
| Depending
on the design of your insurance plan, there may be a limit on the number
of refills you may obtain at one time. However at Pharmacie Hazboun &
Menhem we make it easy for you to take full advantage of a convenient and
cost efficient service. When appropriate (And subject to the phramacist's
judgement), we can provide you with a 90-day supply which will save you
time and money. By combining your orders, not only do you save time but
you also save on professional fees. Pharmacie Hazboun & Menhem saves
you time and money by providing you with a 90-day supply, where appropriate. |
Does
PHARMACIE HAZBOUN & MENHEM serve retirees?
| Yes.
In fact, a lot of our customers are retirees. Whether you are still part
of your group insurance plan or switched to the government medication insurance
plan, we can definitely satisfy your needs. |
What
about my privacy?
| We are governed
by the same strict regulations as all pharmacies, ensuring that your patient
information is kept confidential at all times. Delivery to your door is
safe and secure, and there is no indication on the outside of the
discreet package that it contains medication. |
I
take so many medications, and my pharmacist is supposed to check my profile
and give me information to take home do you do this too?
| Yes! .At Pharmacie
Hazboun & Menhem we maintain a detailed profile of your medications
and allergies, and our team of pharmacists reviews it before each prescription
is filled for you. With every prescription order, you receive
a prescription record listing all of the medications that you take, and
an advisory information leaflet on the medication to help you better understand
your prescription. Don't forget, we provide 24-hour emergency patient
counselling. |
Delivery
How
long will delivery of my medication take?
| Delivery to
your door is made within two business days from receipt of your doctor-approved
order. |
Are
there any handling and/or shipping charges for my prescription medications
that I will have to pay?
| No.
Delivery, by Expresspost, of your prescription medications across Canada is
free. |
Do
I have to be home to accept delivery of my prescription?
| No, you do
not have to be at home to receive your medication. We offer the signature as proof of delivery and we strongly recommend it. This measure protects your medication from extreme temperatures and is the safest way to proceed. If you are not home to receive your medication, the mailman will leave you a card indicating the location of your package, usually at the nearest post office. We can also offer you the alternative of delivering your medication at work, if it is deemed more convenient to you. |
Packaging
How
is the prescription packaged?
| We ship prescriptions
in a plain, tamper-proof, heat-sealed envelope. When a medication requiring refrigeration is shipped, we take all the necessary precautions to maintain the cold chain requirements and specifications. |
Safety
Why
should I fill out an Express Enrollment Form?
| By providing
Pharmacie Hazboun & Menhem with information about you and your family
(which is kept strictly confidential under exacting pharmacy regulations),
you allow us to ensure you receive the best pharmacy care and counselling
possible. Our state-of-the-art computer system is designed to check
your orders against your medication history and drug allergies for any
drug interactions. |
What
does 24 hour emergency pharmacist access mean?
| You have emergency
access to a pharmacist 24 hours a day, seven days a week, by calling
1-877-525-6554 . You will be given an emergency number to call, and
will receive a live response from our pharmacist within 30 minutes. |
Payment
modalities
Does
Pharmacie Hazboun & Menhem handle co-pay plans?
| Yes, you can
provide a major credit card (Visa, Mastercard, American Express) to satisfy
your co-payment terms. |
How
do I pay for over-the-counter (i.e., vitamins and nutritional supplements)
purchases?
| PHARMACIE
HAZBOUN & MENHEM accepts all major credit cards (Visa, Mastercard,
American Express) |
|
